Dear Kallgren Dermatology Patient,
Your health and safety are our highest priority during this time.
We have implemented a number of safety measures over the past several weeks to keep your patients and staff as safe as possible, and we would like to share them with you as guidance for your upcoming visit.
Our office safety steps include:
- We are screening all of our staff for any COVID symptoms prior to coming in contact with our patients. We are also equipping all of our staff with PPE masks. All the staff who are coming in direct contact with patients are also diligently washing our hands before and after each patient.
- Our waiting area has been reconfigured to ensure at least 6 feet between patients. If you are early for your appointment, we may ask you to wait in your car until closer to your appointment. We ask that you please call if you are early for your appointment.
- We clean each exam room with disinfectant including any items that are commonly touched, including exam tables, chairs, iPads, pends and doorknobs before and after each patient visit and at the end of each day.
- We have installed clear sneeze guards at the desks of the check in and out staff.
We also would like to let you know what YOU CAN DO during your visit with us:
- Prior to your visit, you will be asked if you (or any person accompanying you) have had a fever or experienced any COVID-19 symptoms or if you have travelled outside of the state in the last two weeks.
- We are also preparing for each patient’s visit on the phone and patient portal prior to your in-person visit to minimize time you spend in our office. You can help us by sending us the photos of your updated insurance card to and your medical history form if you have not been here in over 18 months to firstname.lastname@example.org. If you are a new patient, we ask that you email us photos of your license, insurance cards, and new patient paper work. These forms are available on our website: kallgrenderm.com
- Please be sure that you (or any person accompanying you) bring a protective mask or facial covering for your visit and wear it before entering the building and throughout the visit. In the event you do not have a mask or a face covering, we may not be able to see you until a later date.
- Upon check-in, you will be asked for your consent to perform a brief temperature scan on your forehead to ensure you do not have a temperature, as well as answer a few additional questions. If you do have a temperature greater than 100.5F, you will be asked to return at a later date after seeing your primary care physician and/or not experiencing any fever for 2 weeks.
- If at all possible, we would like any family members wait in the car. If an adult (in case of a minor) or a care taker needs to accompany a patient, only one adult will be allowed with the patient in the office. That person should also seek to observe the guidelines above (including wearing a protective mask or facial covering).
- Other than being examined by one of our providers, please try to maintain a distance of at least 6 feet from all other persons.
We are continuing our teledermatology visits (see below for more information)
We are pleased that we have received great feedback from our patients on our teledermatology visits. If you would like to convert your appointment to teledermatology visit, please feel free to let our phone receptionists know. Of course, certain diagnoses may require in-person evaluations, rather than virtual visits. Please call our medical assistant to discuss whether teledermatology is appropriate for your concern. Please note that full skin exams will need to be conducted in person.
You may get faster response by using our email: email@example.com
We are expecting numerous calls from our patients in the upcoming weeks. You may be able to obtain quicker responses from our providers and medical assistants by contacting us directly using your patient portal or email. If you need any help setting it up your patient portal, please call us at (303)444-8100.
Thank you again for your trust and confidence. We look forward to serving you and your family.
Kallgren Dermatology Clinic
Welcome to Teledermatology at Kallgren Dermatology Clinic!
Starting Monday, March 23, we will be offering teledermatology services, which will allow our patients to consult and be seen by one of our providers from the safety and comfort of their own home.
Some of the conditions that are ideal for teledermatology include chronic conditions not requiring labs, such as acne, rosacea, psoriasis, atopic dermatitis/eczema, seborrhea, hives or any new localized rash.
Most insurances and Medicare will cover telehealth visits during this time.
You will need a cell phone, tablet, or a computer with a camera and a speaker. Once you qualify for a teledermatology visit, our staff will walk you through your virtual visit.
Appointments are still required for teledermatology visits so please contact our office to schedule.
If your insurance plan requires you to pay a copay you will need to pay that amount prior to your actual appointment and we can take debit and credit card payments over the phone.
If you are not sure whether a teledermatology visit is right for you, please call our office at 303-444-8100, and speak to one of our team members who can assist you in this process.
Depending on your condition and circumstances, you may need an in-person evaluation at our office which our medical assistant or schedular can help you set up.
Thank you and we look forward to serving you and your family.
Kallgren Dermatology Clinic
Coronavirus Safety Tips
We hope that you and your family are in good health during this time of crisis, or that you have access to healthcare if someone you know has become infected. We’ll do our best to ensure you can always enjoy safe, dependable service at our dermatology clinic, no matter how long this pandemic lasts. Here are some tips for maintaining health and safety at home, too:
- Stay home as much as possible, and avoid gatherings of more than 10 people
- If you must be out in public during this time, practice ‘social distancing’ by leaving roughly six feet of distance between you and other people
- Wash your hands for at least 20 seconds after being out in a public area, coughing or sneezing, and before consuming food or drink
- Avoid touching your face, eyes, and mouth with dirty hands
- Isolate yourself from others if you feel coronavirus symptoms, or seek medical care if you can
- Disinfect frequently used items and surfaces, including doorknobs and countertops, on a daily basis
- Shortness of breath
- Symptoms may appear 2–14 days after exposure